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​ACCESSIBILITY STATEMENT

Last updated: February 14, 2025

 

Columbus Grout and Tile Repair is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

 

Measures to Support Accessibility

 

Columbus Grout and Tile Repair takes the following measures to ensure accessibility of our website:

  • Clear, consistent navigation

  • Proper heading structure

  • Alternative text for images

  • Sufficient color contrast

  • Keyboard-friendly navigation

  • Resizable text without loss of functionality

  • ARIA landmarks where appropriate

  • Forms with proper labels and error identification

 

Conformance Status

 

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our website strives to conform to WCAG 2.1 level AA standards.

 

Feedback

 

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

  • Phone: [Your business phone]

  • Email: [Your business email]

  • Contact Form: Available on our website

  • Postal Address: [Your business address]

 

We try to respond to feedback within 2 business days.

 

Technical Specifications

 

Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • CSS

  • JavaScript

  • WAI-ARIA

 

These technologies are relied upon for conformance with the accessibility standards used.

 

Limitations and Alternatives

 

Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

 

Known limitations for our website:

  • Uploaded images: User-uploaded images may not have alternative text. Please ensure any images you upload include descriptive file names.

  • PDF Files: Legacy PDF files may not be properly tagged. Please contact us for any specific information you need from PDF documents.

 

Assessment Approach

 

Columbus Grout and Tile Repair assessed the accessibility of this website by the following approaches:

  • Self-evaluation

  • External accessibility evaluation

  • Regular automated testing

 

Additional Considerations

 

We provide alternative methods of communication and service delivery:

  • Phone consultations

  • In-person assessments

  • Email correspondence

  • Text messaging for quick inquiries

 

Commitment to Accessibility

 

Columbus Grout and Tile Repair is committed to making our website accessible, in accordance with:

  • Americans with Disabilities Act (ADA)

  • Section 508 of the Rehabilitation Act

  • State and local accessibility laws and regulations

 

We are constantly seeking solutions that will bring all areas of the site up to the same level of overall accessibility. In the meantime, should you experience any difficulty in accessing any part of our website, please don't hesitate to contact us.

 

Contact Information

For any questions or concerns regarding the accessibility of our website, please contact us through any of the following methods:

  • Phone: [Your business phone]

  • Email: [Your business email]

  • Address: [Your business address]

 

This statement was created on February 14, 2025.

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